Growing Your Emotional Intelligence as a Leader Means Enhancing Mental Health for You and Your Team Running a business isn’t only about operations—it’s about managing people, energy, and emotions. The fast-paced nature of the hospitality industry can take a toll on both leaders and their teams, making emotional intelligence (EI) a critical skill. Leaders who […]
Becoming an Emotionally Intelligent Leader in Hospitality Read More »
3 Steps to Recognizing and Repairing Poor Management Hospitality isn’t just about serving food, making drinks, or booking rooms—it’s about people. And when management fails to prioritize people, the entire operation suffers. Poor management creates more than just stressful shifts; it leads to burnout, high turnover, and a toxic work culture. If your team is
The Real Cost of Poor Management in Hospitality—and How to Fix It Read More »
Taking on a role as a new manager is an exciting step. It brings new challenges that allow you to stretch and grow. As a manager, you have the opportunity to offer structure and guidance and to set the tone for your team as a leader. You are responsible for optimistically offering trust to your
8 Mistakes New Managers Make That Destroy Team Trust Read More »
