Author name: Jamie Griffin

Jamie Griffin is Founder and Principal of Consult to Grow®, a restaurant strategy firm that advises restaurant owners on scaling systems, processes and people to grow sales, profits and geography.

How To: Assessing Restaurant Talent

How to: Assessing Restaurant Talent

Company-wide performance is highly dependent on restaurant-level shift leaders and the managers above them running high-quality shifts that ensure operations meet or exceed: operational standards, commitments to the team and customers. Restaurant groups are only as strong as the weakest shift run in the business, which makes assessing restaurant talent, especially at the management level, crucial.  […]

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Should I Franchise My Restaurant: 3 Mistakes to Avoid

Should I Franchise My Restaurant? 3 Mistakes to Avoid

“Should I franchise my restaurant?” is both an exciting and daunting question. Hopefully, if you are asking yourself this question, it is because you have an exciting business concept that you want to quickly grow. It doesn’t have to be daunting, though. In this post, we demystify franchising and offer lessons-learned to accelerate growth and

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Coronoavirus & Restaurants: PPP 2.0 Key Updates

Coronavirus & Restaurants: PPP 2.0 Key Updates

The SBA and Treasury Department announced today that the Paycheck Protection Program (PPP 2.0) will re-open the week of January 11 for new borrowers and certain existing PPP borrowers. To promote access to capital, initially only community financial institutions will be able to make First Draw PPP Loans on Monday, January 11, and Second Draw

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Stop the Frenzy: How to Prioritize Projects in 3 Steps

Stop the Frenzy: How to Prioritize Projects in 3 Steps

Is your team working hard in many different directions without much traction? If so, it might be time to pause, inventory initiatives, and prioritize projects. When everything is a priority, nothing is a priority. We learned this lesson the hard way growing Raising Cane’s Chicken Fingers. Many years ago, when I worked at Cane’s, we

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A North Star Metric: Focusing Your Business Growth

A North Star Metric: Focusing Your Business Growth

The “Great Conjunction of 2020” is set to brighten the darkest day of the year on December, 21, 2020, as two giant planets (Jupiter and Saturn) draw closer together. The last time the two planets were so close was in 1623. These two gas giant planets will appear close while they are actually hundreds of

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Download our Free 2024 Restaurant HR Calendar Now

2024 Month-by-Month Deadlines and Dates Every Restaurant Owner and HR Manager Needs to Know As a small to medium restaurant business, navigating the many important HR dates and deadlines can be difficult. To help you proactively manage your year, Consult to Grow® has created this 2024 Restaurant HR Calendar. This document has not been legally

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Abundance, Not Scarcity, is the Greatest Fuel for Growth

Abundance, not Scarcity, is the Greatest Fuel for Growth

As we look back at 2020, it is easy to see scarcity as a defining feature of personal and business transformations. Lockdowns and re-lockdowns have led to business slowdowns and employee layoffs. Sales are down and unemployment is up. Surviving restaurants are competing for fewer customer visits and leveraging digital platforms once considered more foe

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10 Ways to Lead a Perfect Restaurant Shift

10 Ways to Lead a Perfect Restaurant Shift

The Perfect Restaurant Shift is a key ingredient in the recipe to having a strong restaurant business. Here are 10 ways you and your restaurant management team can lead highly effective shifts to make your restaurant as successful as possible. Set the Tone for the Restaurant Shift Be a working manager.  Lead by example. Be the

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3 Ways to Fix the Broken Performance Review Process

3 Ways to Fix the Broken Performance Review Process

Few human resources practices are more hated than the annual process of sharing performance reviews. If you lament this routine as a financial and emotional drain on your workforce, you are not alone. An estimated 10 percent of Fortune 500 have moved away from performance rankings according to the Institute of Corporate Productivity. Companies such as

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