Author name: Jamie Griffin

Jamie Griffin is Founder and Principal of Consult to Grow®, a restaurant strategy firm that advises restaurant owners on scaling systems, processes and people to grow sales, profits and geography.

3 Ways to Fix the Broken Performance Review Process

3 Ways to Fix the Broken Performance Review Process

Few human resources practices are more hated than the annual process of sharing performance reviews. If you lament this routine as a financial and emotional drain on your workforce, you are not alone. An estimated 10 percent of Fortune 500 have moved away from performance rankings according to the Institute of Corporate Productivity. Companies such as

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How to Drive Results By Setting Restaurant Goals

How to Drive Results by Setting Restaurant Goals

Are you wondering why you should even set goals for your management team? Shouldn’t managers show up and do their best every day? Setting goals shows restaurant managers where they need to focus their time which helps them prioritize work each and every shift. In fact, research supports that setting strong goals boosts performance. Restaurant

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Total Rewards That Drive Results

Total Rewards that Drive Results

What are Total Rewards? Total Rewards is a more inclusive term for the potential ways you can inspire, engage and incentivize your restaurant team members. At Consult to Grow®, we’ve adapted the Total Rewards model from WorldatWork for restaurants to include: compensation, benefits, schedule flexibility, training & development, recognition & rewards, and performance feedback. Our model is

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Coronavirus & Restaurants: Managing COVID Case Guides

COVID-19 cases are on the rise, especially among younger people, creating new complexities for restaurant operators. Consult to Grow® has prepared a Quick Guide and a Detailed Guide for managing restaurant employee COVID positive cases. In these guides, Consult to Grow® helps restaurant owners and operators proactively plan, make fact-based decisions on cases and take

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Reopening Restaurant Dining Rooms Feature Image

Coronavirus & Restaurants: Reopening Restaurant Dining Rooms

States have begun to announce plans for reopening restaurant dining rooms leveraging a framework from industry advocacy groups and guidelines from the White House. Reopening guidelines will be implemented on a statewide or county-by-county basis at governors’ discretion. Always look for the specific guidelines for the states and/or counties in which you operate. You can

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Coronavirus & Restaurants: PPP Maximization

Addressing short-term cash management issues is key to creating resilience for your business. The Paycheck Protection Program has been the quickest way to liquidity so far. Paycheck Protection Program Maximization To help you maximize this program, we created this straw man model for paycheck protection program. Click here to download an interactive PDF of the

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